FAQ

SHIPPING & DELIVERY

There is a $10.00 flat rate shipping on all orders with-in Australia.
These are non-trackable.
Orders are posted 3 x per week, Monday, Wednesday & Friday.

RETURNS

Returns are not available on personalised items.

TRACKING YOUR ORDER

Tracking will only be provided if you have opted for this service.
Additional postage charges will apply.

100% SECURE ORDERING

Ordering online is always scary. Rest assured Uralla Customs has 100% sercure ordering.
If you have any questions or concerns please feel free to contact me.

PRIVACY POLICY

At times we may use your order as promotional or product images.
All images are de-indentified.
If you do not wish this to happen please let me know.
Privacy is as important to me as it is to you.

DTF & HTV AFTERCARE
Washing, Drying & Aftercare

Please ensure you adhere to these aftercare instructions to
ensure your garments' durability and longevity.
1) Cold / cool wash only
2) Do NOT bleach or add fabric softeners for washing
3) Do NOT dry clean
4) Do NOT tumble dry
5) Do NOT iron prints

FAQ